Eddie Bauer Returns & Exchanges
We want you to be fully satisfied with your gear, which is why we offer a 1-year return policy for products that do not meet our high standards of quality and performance. If you are not satisfied with your purchase, you can return it for a full refund or exchange with a valid proof of purchase.
Start Your Return
Visit our online returns portal and enter your order number and billing zip code to initiate the process and select the items you wish to send back.
Print Your Label
Generate and print a prepaid shipping label directly from our site; a small return shipping fee will be deducted from your final refund amount.
Pack Your Gear
Place the items in their original packaging if possible, include the packing slip, and securely seal the box before attaching the return shipping label.
Drop Off and Track
Take your package to any authorized UPS drop-off location and keep your tracking number handy to monitor the status of your return and refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing